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Read These Terms Before You Start

These terms set the rules for your account — what you can do, what we expect, and how we handle it when something goes sideways.

Eligibility RulesPayment ConductAccount LimitsState Access
jackpotrabbit Read These Terms Before You Start
ACCOUNT DATA SECURITY

Explore How We Handle Your Account Data

Your account data stays within our platform and is never sold to third parties. We collect what's needed for identity verification, payment processing, and session management — nothing beyond that. You can request a copy of your stored data, flag an error for correction, or ask about deletion where your state's law permits it. Those requests go through our support team, not an automated form.

Identity Verification We verify your identity using a government-issued ID during account setup and before your first withdrawal. Documents are reviewed and stored only as long as required under applicable state record-keeping rules.
Cookie Use Cookies keep your session active across browser tabs and remember your device for returning logins. You can manage cookie preferences in your browser settings; blocking all cookies may affect account functionality.
Data Retention We retain account records — including transaction history and verification documents — for the period required by applicable state law. When retention is no longer required, records are securely deleted per our internal schedule.
Requesting Changes To correct inaccurate account data or request deletion of records where permitted by law, contact support directly. We'll confirm your identity, process the request, and respond within the timeframe required under applicable rules.
POLICY CONTACT

Reach the Right Team for Terms Questions

If any section of these terms raises a question the page doesn't answer on its own, we're reachable through multiple channels. Our team fields questions about state eligibility, how PayPal, Venmo, and Play+ payment rules interact with your specific account, and every step of the identity verification process tied to your access. Pick the channel that fits your timeline — we respond to all policy questions in writing.

Live Chat Open the chat widget from any page on jackpotrabbit to ask about account terms, state eligibility, or what a specific clause means for your situation.
Email Support Send a detailed question to our policy team by email. We respond with a written explanation you can keep for reference — useful for withdrawal or verification disputes.
Account Help Center Our help center covers the most-asked terms questions — payment method rules, account closure steps, and what happens if your state's eligibility status changes.

Check the Answers to Common Terms Questions

These are the questions we hear most often about how our terms work. They cover state eligibility, how payment rules apply to PayPal, Venmo, and Play+ accounts, what to do when terms are updated, and how to open a formal dispute if a decision goes against you. Reading through these covers most of what new accounts ask before their first deposit.

No. Access depends on your state's law. These terms apply only in states where jackpotrabbit holds authorization to operate. Your location is checked at login, and access is restricted where it isn't permitted.

Accounts and balances are non-transferable. Your PayPal, Venmo, or Play+ withdrawal must go to an account registered in your own name — transfers to third parties violate our terms.

We post the revised terms with a new effective date. Continued use after that date counts as acceptance. If you disagree, contact support to close your account before the changes go live.

Verification requires a valid government-issued ID. We check it at account setup and again before processing your first withdrawal. Documents are handled under our data retention policy and applicable state rules.

Deposits via PayPal, Venmo, or Play+ must come from accounts you own. Withdrawals default back to the same method used to deposit. Mismatched methods trigger a manual review and may delay payout.

Start with live chat for account-level questions. For formal disputes, email our policy team with your account ID and the specific term in question. We document every dispute and respond in writing.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.